Privacy Policy
Last updated: 17 Sept 2025
This Privacy Policy describes how OPEC General Trading Co. (“we”, “us”, “our”) collects, uses, shares, and protects your personal information when you use our Website [https://opecgeneral.com/] (the “Website”), or when you interact with us (for example via contact forms, phone, email).
1. Information We Collect
We may collect the following types of personal information:
Contact Information: name, email address, telephone number, mailing address etc.
Usage Data: pages you visit on our Website, time spent, browser type, IP address, referring/exit pages, device type.
Communications Data: correspondence with us (e.g. via email, contact forms).
Other Information: whatever you voluntarily share (feedback, preferences, etc.)
2. How We Use Your Information
We use your personal data for purposes including:
Providing, operating, and maintaining our Website.
Responding to your inquiries, requests, or improving customer service.
Sending you updates, newsletters, promotional materials (if you have opted in).
Analyzing usage to better understand how our customers use the Website, allowing us to improve content, layout, and offerings.
Complying with legal obligations.
3. Legal Basis (where applicable)
Depending on jurisdiction, we rely on one or more of the following:
Consent — where you have given clear agreement.
Performance of a contract — to provide you with goods or services.
Legitimate interests — for our business operations, improving the Website, fraud prevention, etc.
Legal obligation — when required by law.
4. Sharing Your Information
We will not sell or rent your personal data to third parties. We may share data:
With service providers who help us with website hosting, analytics, payment processing, marketing, customer support.
When required by law, legal process, or to protect our rights or property.
In connection with sale, merger, reorganization of the business (if applicable), in which case personal data may be transferred.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes set out in this Privacy Policy, such as keeping contact for customer service, legal obligations, or maintaining records. After that, data is securely deleted or anonymized.
6. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
Access to your personal data.
Correction of inaccurate data.
Deletion of your data.
Restriction of processing.
Objection to certain processing.
Portability of data.
Where processing is based on consent, the right to withdraw consent.
If you wish to exercise these rights, please contact us (see below).
8. Children’s Privacy
Our Website is not directed to children under 13 (or the age as per applicable laws). We do not knowingly collect personal data from children under that age. If you believe we have done so, please contact us to have the information removed.
9. International Transfers
If your information is transferred to, stored, or processed in a country other than your place of residence, we will take steps to ensure that appropriate safeguards are in place to protect your information in accordance with this policy.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page, with an updated “Last updated” date. Continued use after changes means you accept the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise any of your legal rights, please contact us:
Email: opecgeneral@gmail.com
Phone: +252-907796394
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